CMI Registration and Cancellation Policy
This policy explains procedures for registering and cancelling registrations for a CMI event.
| Our Cancellation Policy is strictly enforced. We recognize that life events and the demands of work can disrupt your plans, but we are a small organization and a lost registration fee represents a significant financial concern for us. Registration fees cannot be carried forward to a future event. |
Registration
- Links to the registration forms are found in the description for each event.
- A separate registration form is required for each person registering.
- When you complete the registration form for a CMI event, you will need to check off a box on the form, which shows that you have read, and agreed to, the Cancellation Policy. The form will not submit successfully until you have agreed to the Cancellation Policy.
- Each registration form includes specific dates regarding cancellations and refunds.
- Your registration will be acknowledged with an automatic response on the website. You will receive a personalized acknowledgement by email within a few days. If you don't receive this email, please contact the CMI office.
- To secure your registration, course fees are to be received at least three weeks before the event. The CMI does not accept credit cards, so please allow time to mail a cheque. Late registrants should call the office to discuss payment.
- A receipt for your registration fee will be mailed to you, or given to you at the event.
- See our Privacy Policy regarding the use of participant lists (we don't share them).
Cancellation and refunds
- Notice of your cancellation must be received at the CMI office three weeks before the event, and can be sent by email or telephone. If you don't hear back with an acknowledgement within a couple of days, please contact the office again to be sure we received your message.
- A $50.00 (+ tax) cancellation fee applies if you cancel your registration three weeks before the event. This time period may vary; your registration form will provide the specific date. The remainder of your registration fee will be returned to you.
- From three weeks onward, sorry, there are no refunds. This time period may vary; your registration form will provide the specific date. You are welcome to send someone else from your organization in your place; please let the CMI office know. If we can fill your space from a wait list, we will retain the $50.00 (+ tax) cancellation fee, and refund the remainder to you.
- If the course is cancelled, the Columbia Mountains Institute is not responsible for any costs other than a full refund of the registration fee.